Reunify Fitness Cloud (RFC) for Health & Fitness Industry
Your one stop solution for Smart Engagement: Online & Offline!
Life Time, a chain of private health and fitness clubs in the US and Canada, was the first to trial the software back in 2013. It rolled it out to all 121 clubs less than two years later, having experienced a 20 per cent increase in retention.
Report: Battling attrition with crime-busting software – Dr. Paul Bedford (Retention Guru) referencing VP of Member Services.
RFC is a set of easy to implement, easy to use AI-driven Business Intelligence tools directed at improving and growing your fitness business. RFC supports Retention, Personal Training Up-Sell, Marketing, and Member Survey/Feedback solutions tailored for fitness organizations. RFC is provided in an open API architecture that easily integrates with your CMS or CRM systems.
|Reunify Fitness Cloud Features||Contact Us||Contact Us||Contact Us|
|Retain at-risk members by AI Supported Engagement||✓||✓||✓|
|Realtime Member Feedback Kiosk||✓||✓||✓|
|Mobile Phone QR enabled Surveys & Feedback||✓||✓||✓|
|Back Office Real-Time Member and Feedback Monitor||✓||✓||✓|
|Instant Notifications in your App or Wearable||✓||✓||✓|
|Club Dashboard for Ops/Member Monitoring||✓*||✓||✓|
|Business Intelligence Reports||✓*||✓||✓|
|Enterprise Dashboard for Ops/Member Monitoring||-||✓||✓|
|Up-Sell Personal Training by Intelligent Engagement||-||✓||✓|
|CSV Lists with Member Insight Analysis||-||✓||✓|
|Ability to Integrate Data with Campaigns & Promotions||-||✓*||✓|
|Open API to Integrate with Real Time Data✦||-||✓*||✓|
|Check-In Notifications on your CMS||-||✓*||✓|
|Email/SMS Member Paging||-||✓||✓|
|Support – Email||✓||✓||✓|
|Support - Email and Phone||-||✓||✓|
|Support - Email, Phone, and dedicated person||-||-||✓|
|Contact Us||Contact Us||Contact Us|
Retention (Engage & Retain)
Know your members better with personalized insights. Identify high-risk members for targeted successful member engagements, using only fraction of the effort you’d need with other engagement tools.
No time to engage? Simply send SMS/email to your member while in the club so they can come to you to engage!
Identify only the at-risk members with more insights to start the engagement with less effort.
EngAgE & Retain
With a successful engagement tool in your hands, retain your members
Up-sell: Sell more!
We can help you find the right customer to sell Personal Training and more to increase your in club sales.
Simply send SMS/email to your member while in the club so they can come to you so you can pitch your best ideas!
Your time is valuable. Wouldn’t it be nice to target the right member to pitch your next class, PT and more?
When you target right members, you will see your sales increase, from PT to in club sales!
BI, Lists, Campaigns & Marketing
Our powerful interactive BI dashboard for KPIs, ROIs and operations with data pulled from many sources will give you what you are looking for all in one page. In your palm or on a giant screen, you can see what matters right when you log in.
Download our member insights and scores lists to manage your campaigns, promotions, surveys, and more with additional segmentation provided to you from our AI Engine. Integrate with other club solutions easily and attack engagement initiatives at your own pace. Even offline!
Our reporting tool gives you details about all aspects of your retention progress, up-sell numbers and operations insight during engagements.
KNOW HOW IT’S GOING
Learn more about members, engagements, operations with our BI tools and lists.
Create Results with OFFLINE ENGAGEMENTHelp your campaigns run smoother & efficient.
Feedback: Act faster & keep members happier!
With the help of our Feedback tool, accessible via Kiosk or Mobile, your members will be communicating with you inside or outside of your club! No kiosk? No problem! Use our QR print function to post your branded QR codes to let members communicate with you via their mobile!
Their input will be delivered to your Operations Managers so they can act on them fast and keep your members engaged and happier.
Be closer to your members. Learn, know more about them.
ACT FAST!Help your members become your promoters by acting fast!
APIs: Integration made Easy!
With our Open APIs, you can integrate with any software in your club that can hook into our APIs to collect all the goodness we can provide so you can run your business smoother. We make it that easy.
Connect us via your new Hub, your Sales and Marketing tools, enable your Survey and Promotional tools to get our data to shape your company’s future brighter.
Easy to IntegrateWith our Restful APIs, you can use plethora of software in your clubs to easily integrate with Reunify AI.
Your Solution OUR APIs
You can build your own solution using our APIs the way you want, when you want it. We are open.
CMS Alerts: Direct engagement
Know your target member to engage with thru your CMS check-in screen using Reunify’s alerts and details with zero wait.
Whatever your engagement model is, simply create alert filters for risk level, value and/or up-sell scores. We will create your alerts directly at your CMS without any effort from your side, so you can act on them while members checking in!
ALL IN ONE PLACESimply use your alerts right from your CMS, integration with no effort on your side.
As soon as your member checks in your alert will be ready on your CMS screen.
Mobile & Wearable Companion
Download our Mobile and Wearable Companion App to receive RFC engagement, retention, up-sell and feedback alerts while roaming the club. Stay connected and act fast on member actions.
No need to carry a tablet. Just look at your wrist to get member alerts and messages from RFC as you set up. Convenience when you want.
Carry anywhereWith our wearable extensions, you can carry RFC anywhere.
See only what you want
Set up your filters with RFC and see only what you want to manage your priorities in the club.
Our product suite offers you more of everything important for your business to succeed.
Our application stack runs from Mobile to Desktop, Wearables to Giant Monitors so you have more choices.
Customizable & SECURE
So you make it your own, turning on and off functionality, changing content! With security built in, your information is safe.
Updates BACK TO CMS
Make updates on your device updating crucial member details, where CMS allows.
EASY TO USE
No need to update anything. Always up-to-date even on mobile!
Start your 60 Days Free Trial Now
After you sign up, your data will be synchronized in about two weeks. After that, your free trial would begin with all the help and learning materials included.
P: (310) 893-1736 x703 or E: email@example.com
We promise we don’t send spam!
You can always contact us at:
P: (310) 893-1736 x703 or E: firstname.lastname@example.org
Copyright -2018 Reunify, LLC
15060 Ventura Blvd #200
Sherman Oaks, CA 91403
Terms & Conditions to win One Apple Watch Series 4 (44mm Black Sports band): 1) You must complete the Contact Us Form for a short Reunify demo. 2) Demo must be completed in person during IHRSA 2019 Convention by 1:30pm PT 03/15/2019. 3) After the demo, everyone in your party who would like to participate in this promotion will be entered into a list for a random drawing. 4) Random drawing will be held at 2pm PT on 03/15/2019 at IHRSA 2019 booth #851. 5) Winner will be announced immediately after the drawing. We will contact via email & phone. 6) In case we cannot get a hold of the winner by 3pm PT, a second drawing will be held at 3pm PT. 7) We will continue this drawing until a winner is contacted.